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Delivery Terms

The deliveries of the products you have ordered are made by Sihir Mobilya Sanayi ve Ticaret A.Ş. by free of charge. Deliveries are made within 14 days at the latest. Sihir Furniture Industry and Trade Inc. Sihir Mobilya Sanayi ve Ticaret A.Ş. , in case of agreement with external cargo or transportation companies for deliveries to places where delivery is not available. 's responsibility ends after the delivery of the product to the agreed company. After this delivery, Sihir Mobilya Sanayi ve Ticaret A.Ş. does not accept any responsibility. The responsibilities of the third company contracted by the buyer, outside the company, belong to the buyer.

You can request a refund by contacting customer service within 14 days from the delivery date of your order. The return shipping of the products to be returned belongs to the customer. In order for the product to be returned, it must be unused, unpackaged or damaged for any reason, or not lose its originality. A record must be kept for products that are not caused by shipment or user error during product delivery. Returns of non-recorded products will not be accepted. If the product defect is caused by the buyer or the exact time has passed, the return of the product is not accepted. For products with user error, the shipping fee belongs to the customer.


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